1. General Terms

• Vignesh Trader provides EA software products for forex and trading platforms.
• By purchasing or using our products, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
• These Terms apply to all users of our website and services.

2. No Guarantee Disclaimer

• Our EA products are provided “as is”.
• We do not guarantee profitability, performance, or specific results in trading.
• Trading involves financial risk, and users are solely responsible for their trading decisions.
• Prop Firm Challenges Disclaimer: Our EA is not guaranteed to pass any proprietary trading firm evaluation or challenge. While the EA may be used for such purposes, success depends on market conditions, broker rules, user settings, and individual trading decisions. Users accept full responsibility for outcomes when using our EA in prop firm challenges.

3. License of Use

• Each EA purchased is licensed for personal use only.
• You may not copy, resell, share, distribute, or modify our software without prior written permission.
• Violation of this clause may result in license termination and legal action.

4. Technical Support

• If you face any technical issue with the EA, you must report it within 7 days from the purchase date.
• We will investigate and provide a fix or solution within 7 business days of receiving your complaint.
• Technical support does not cover user errors, third-party modifications, or issues outside our software.

5. Refund Policy

• Refunds are not guaranteed.
• Refunds may only be considered if:
  • The EA fails to work due to a genuine technical fault from our side, and
  • The issue cannot be resolved within 7 days of reporting.
• Refund requests outside these terms will not be accepted.

6. User Responsibilities

• You agree to use our EA only for legal purposes and in compliance with applicable Indian and international laws.
• You shall not misuse our software for illegal trading activities, hacking, or unauthorized distribution.

7. Limitation of Liability

Vignesh Trader shall not be held responsible for:

• Any trading losses, financial damages, or indirect consequences of using our EA.
• Any misuse or unauthorized distribution of our products.
• Our liability is strictly limited to the value of the EA purchased.

8. Privacy

Your personal data will be handled in accordance with our Privacy Policy, available on our website.

9. Amendments

Vignesh Trader reserves the right to update or modify these Terms at any time. Continued use of our website and products after changes means you accept the revised Terms.

10. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India, with jurisdiction at Erode, Tamil Nadu.

11. Contact Information

For any queries or complaints regarding these Terms, you may contact us at:

• 📧 Email: vignesheswaramoorthydoc@gmail.com
• 📞 Phone: +91 8015085096
• 📍 Address: 2/65 V Ramanathapuram, Alathur, Kavindapadi, Erode, Tamil Nadu – 638455, India