1. Information We Collect

When you use our website or purchase our EA products, we may collect the following information:

• Personal Information: Name, email address, phone number, billing details, account details.
• Transaction Information: Payment history, purchase details (note: we do not store your debit/credit card details; they are processed securely through trusted third-party gateways).
• Technical Information: IP address, browser type, operating system, device details.
• Usage Data: Website activity, downloads, login records, and interactions with our services.

2. Purpose of Data Collection

We collect and process your data for:

• Providing, delivering, and improving our EA products and services.
• Processing payments and completing your purchases.
• Offering customer support and resolving queries.
• Sending service updates, notifications, or important product information.
• Fulfilling legal and regulatory requirements.
• Preventing fraud, abuse, or misuse of our services.

3. Sharing of Information

We respect your privacy. Your personal data will never be sold or rented. We may share your data only in the following cases:

• With service providers (such as payment gateways, hosting partners) to deliver services.
• With government or legal authorities, if required by law or to protect our rights, property, or safety.

4. Data Security & Storage

• Your information is stored on secure servers with restricted access.
• We follow reasonable security practices under IT Rules, 2011.
• Payments are encrypted and handled by reliable payment gateways; we do not store sensitive payment details.

5. Your Rights (Under DPDP Act, 2023)

As per Indian law, you have the right to:

• Access your personal information.
• Request correction or updates.
• Withdraw consent for non-essential data processing.
• Request deletion of your personal data (subject to legal obligations).

To exercise these rights, please contact us at: vignesheswaramoorthydoc@gmail.com

6. Cookies

Our website may use cookies to improve user experience, analyze website traffic, and personalize content. You may disable cookies in your browser settings, but some features may not work properly.

7. Children’s Privacy

Our services are not directed towards children under the age of 18. We do not knowingly collect personal data from minors.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of these websites. Please review their policies separately.

9. Grievance Officer

In compliance with Rule 5(9) of the IT Rules, 2011, the Grievance Officer for Vignesh Trader is:

• Name: Vignesh
• Email: vignesheswaramoorthydoc@gmail.com
• Phone: +91 8015085096
• Address: 2/65 V Ramanathapuram, Alathur, Kavindapadi, Erode, Tamil Nadu – 638455, India

10. Prop Firm Use Disclaimer

While our EA products may be used for proprietary trading firm (prop firm) evaluations or challenges, we do not guarantee success in passing such programs. Outcomes depend on market conditions, trading rules, and individual usage. Users accept full responsibility for the results when using our EA in prop firm-related activities.

11. Policy Updates

We may update this Privacy Policy from time to time to comply with changes in law or business operations. Updates will be posted on this page with the revised date.

12. Contact Us

For any questions, concerns, or complaints regarding this Privacy Policy or your personal data, you may contact us at:

• 📧 Email: vignesheswaramoorthydoc@gmail.com
• 📞 Phone: +91 8015085096
• 📍 Address: 2/65 V Ramanathapuram, Alathur, Kavindapadi, Erode, Tamil Nadu – 638455, India